Concourse Labs (“Concourse”, “we”, “us” or “our”) takes steps intended to meet privacy principles and requirements with respect to personal information under applicable United States privacy legislation. The purpose of this statement is to inform our customers and other individuals we deal with (“you” or “your”) how we collect, use, disclose and protect your personal information in your interactions with us, including online at “concourselabs.com”.
Personal information is information about an identifiable individual, as more particularly described under applicable privacy legislation. This statement applies to our collection, use and disclosure of personal information in the United States. This statement does not apply to information about our employees or to information that is not personal information.
Personal Information We Collect
Concourse and its agents and representatives collect personal information in a number of circumstances in the course of providing Cloud Governance Services. Personal information we collect includes:
- Name, business address, business e-mail, business telephone number, and other business contact information;
- Information regarding platform usage, usage history, and access parameters;
- Such other information we may collect with your consent or as permitted or required by law.
Use of Personal Information
- Concourse generally uses personal information for the following purposes:
- Accessing Concourse with user credentials;
- Identifying users to other users within the organization;
- Providing notice including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
- Respond to comments and questions and provide customer service;
- Managing, administering, collecting or otherwise enforcing accounts;
- Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity;
- Meeting legal, regulatory, insurance, security and processing requirements; and Otherwise with consent or as permitted or required by law.
Disclosure of Your Personal Information
Concourse discloses personal information when consented to by customer account administrators. Additionally, personal information may be disclosed to our affiliates for internal audit, management, analytics, billing, or administrative purposes including defending and bringing legal actions.
Service Providers. Concourse may transfer personal information to outside agents or service providers (including affiliates of Concourse acting in this capacity) that perform services on our behalf, for example: billing, marketing, information technology and/or data hosting and processing services, or similar services, or otherwise to collect, use, disclose, store or process personal information on our behalf for the purposes described in this Privacy Statement.
Your personal information will be collected, used, disclosed, stored and processed in the United States for the purposes described in this Privacy Statement. Reasonable contractual other measures we may take to protect your personal information while processed or handled by these service providers are subject to legal requirements in the United States.
Business Transactions. Personal information may be used by Concourse and disclosed to parties connected with the proposed or actual financing, securitization, insuring, sale, assignment or other disposal of all or part of Concourse or our business or assets, for the purposes of evaluating and/or performing the proposed transaction. These purposes may include, as examples:
- permitting those parties to determine whether to proceed or continue with the transaction
- fulfilling reporting, inspection or audit requirements or obligations to those parties
- Assignees or successors of Concourse or our business or assets may use and disclose your personal information for similar purposes as those described in this Privacy Statement.
Legal, Regulatory, etc.. Concourse may disclose your personal information as necessary to meet legal, regulatory, industry self-regulatory, insurance, audit, and security requirements, and as otherwise with your consent or as permitted or required by law (including as required by applicable United States applicable Concourse or our agents and service providers, and including lawful requirements to disclose personal information to government authorities).
Consent to the collection, use and disclosure of personal information may be given in various ways. Consent can be express (for example, orally, electronically or on a form you may sign describing the intended uses and disclosures of personal information) or implied (for example, when you provide information necessary for a service you have requested). You may provide your consent in some circumstances where notice has been provided to you about our intentions with respect to your personal information and you have not withdrawn your consent for an identified purpose, such as by using an “opt out” option provided, if any. Consent may be given by your authorized representative (such as a legal guardian or a person having power of attorney). Generally, by providing us with personal information, we will assume that you consent to our collection, use and disclosure of such information for the purposes identified or described in this privacy statement, if applicable, or otherwise at the time of collection.
You may withdraw your consent to our collection, use and disclosure of personal information at any time, subject to contractual and legal restrictions and reasonable notice. Note that if you withdraw your consent to certain uses of your personal information, we may no longer be able to provide certain of our products or services. Note also that where we have provided or are providing services to you, your consent will be valid for so long as necessary to fulfil the purposes described in this Privacy Statement or otherwise at the time of collection, and you may not be permitted to withdraw consent to certain necessary uses and disclosures (for example, but not limited to, maintaining reasonable business and transaction records, disclosures to United States and foreign government entities as required to comply with laws, and reporting on credit information after credit has been granted, if applicable).
Concourse collects, uses and discloses your personal information with your consent, except as permitted or required by law. We may be required or permitted under statute or regulation to collect, use or disclose personal information without your consent, for example to comply with a court order, to comply with local or federal regulations or a legally permitted inquiry by a government agency, or to collect a debt owed to us.
We take reasonable steps to protect your personal information using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our custody or control, which may include safeguards to protect against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Authorized employees, agents and mandataries of Concourse who require access to your personal information in order to fulfil their job requirements will have access to your personal information.
Access, Correction, Contacting Us
Concourse may establish and maintain a file of your personal information for the purposes described above, which will be accessible at `concourselabs.com`. If you wish to request access or correction of your personal information in our custody or control, you may write to our headquarters, attention “Address Correction”. Your right to access or correct your personal information is subject to applicable legal restrictions. We may take reasonable steps to verify your identity before granting access or making corrections. If you wish to make inquiries or complaints or have other concerns about our personal information practices, you may write to us as described above, or e-mail us at `[email protected]`.
Concourse directly operates the website `concourselabs.com`, which is made available through Amazon Web Services.
Privacy Statement Changes
This Privacy Statement may be revised from time to time. If we intend to use or disclose Personal Information for purposes materially different than those described in this statement, we will make reasonable efforts to notify affected individuals, if necessary, including by revising this Privacy Statement. If you are concerned about how your personal information is used, you should contact us as described above or visit `concourselabs.com/privacy` to obtain a current copy of this statement. We urge you to request and review this Privacy Statement frequently to obtain the current version. Your continued provision of Personal Information or use of our services following any changes to this Privacy Statement constitutes your acceptance of any such changes. This privacy statement is effective as of July 1, 2019.